Privacy Policy
Your privacy matters to us at MeadowlarkShop
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather details you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when placing orders, though processing is handled securely by our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us tailor our service to fit your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand how clients find our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.
We also use information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
MeadowlarkShop respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us run our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We handle the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data exchanges are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only approved staff who require data to deliver services may access customer information.
Although we employ robust security measures, no online transmission method is completely secure. We continuously enhance our practices to defend against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. In accordance with applicable laws, you may be entitled to access, update, erase, or limit how your data is used.
To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment transaction records: seven years for tax and accounting purposes
- Website analytics data: twenty-six months for service improvement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and related technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie settings in your browser preferences. However, turning off certain cookies might impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to external websites or services. This privacy policy applies solely to MeadowlarkShop and our site. We are not responsible for the privacy practices of third-party sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major changes occur, we will adjust the "Last Updated" date at the top of this policy.
Please take a moment to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
MeadowlarkShop Privacy Team
25 Floral Street, London
London, United Kingdom WC2E 9DA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.